Our   Story

In 2018, after 20+ years of corporate experience, I embarked on a professional journey.   I am fulfilling my customer-centricity passioned by servant leadership as my life mission. 

I am a Senior Executive with a track record of transforming customer experiences into business success. I have been a trusted advisor to C Level Leaders, demonstrating strategic leadership and excellence. In addition, I am a hands-on leader that innovates the business, develops technologies to market and mentors future talent with a passion to better the lives of customers. 

I learned lessons of perseverance, collaborative team-work, and customer value. I take these lessons with me everywhere in support of my clients and partners.  

From   the   beggining

Where   we   are   now

CX MD started with a drive for satisfying the customer

CX MD is about enabling clients to deliver on customer experience