Our   Story

In 2018, after 20+ years of corporate experience, the founder embarked on a professional journey.   He wanted to fulfill his customer-centricity passion through servant leadership as his life mission. 

CX MD are trusted executive advisors with a track record of transforming customer experiences into business success. We have been trusted advisors to C Suite Leaders, demonstrating strategic leadership and excellence. In addition, we are hands-on leaders that innovate the business, develop technologies to market and mentor future talent with a passion to enrich and better the lives of customers, associates and companies.
CXMD drives these transformations with an inherent, integral change management process that emphasizes clarity of purpose, adherence to strategic business objectives and a strong, integrated communications plan. We develop strategies and execute them to drive more profitable businesses in the near term and for the long haul.  

CX MD knows the value of perseverance, collaborative team-work, and customer value.  We take these lessons with us everywhere in support of our clients and partners.  

From   the   beggining

Where   we   are   now

CX MD started with a drive for satisfying the customer

CX MD is about enabling clients to deliver on customer experience